Presolv360 administers dispute resolution via its proprietary modules, ‘Arbitration360’ and ‘Mediation360’.
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Arbitration360 refers to Presolv360’s electronic arbitration module wherein disputing parties are bound by an award made by the arbitrator. Parties opt for arbitration in the event they desire a decision by an independent adjudicator.
Mediation360 refers to Presolv360’s electronic mediation module wherein disputing parties mutually opt to settle the dispute with the help of an independent neutral. Parties shall opt for mediation in the event they desire a negotiated settlement. The Mediation360 module can also be used to facilitate conciliations, negotiations or a combination thereof.