Empaneled Dispute Resolution Experts

Empanelled neutrals shall compulsorily undergo and complete the NISM e-Learning module on Online Dispute Resolution (ODR) mechanism and may be accessed after registering on the link displayed below: https://www.nism.ac.in/online-dispute-resolution-odr-mechanism

The following NISM certifications courses recommended for the empanelled neutrals to upgrade their knowledge and skills pertaining to securities market on periodic basis and at least annually:


Sr. No. Intermediary / Regulated Entity Relevant Certification Exam
1AIFs – Fund managersNISM Series XIX Alternative Investment Fund Managers
2CIS – Collective Investment management companyNo specific exam.
3Depository ParticipantsSeries VI-Depository Operations
4Investment AdvisorsSeries X-A-Investment Advisors (Level 1), Series X-B-Investment Advisor (Level 2)
5InvITs - Investment ManagerNo specific exam or content developed by NISM.
6Mutual Funds - AMCsNo specific exam, however, Series V A Mutual Fund Distributors exam can be useful
7Portfolio ManagersSeries XXI-B-Portfolio Managers
8Registrars and Share Transfer AgentsSeries II-A-Registrars and Share Transfer Agents - Corporate; Series II-B: Registrars and Share Transfer Agents-Mutual Fund
9REITs – ManagersNo specific exam or content developed by NISM.
10StockbrokersSeries VII-Securities Operations & Risk Management
Series XVI: NISM-Series-XVI: Commodity Derivatives Certification
11Clearing Corporations and their constituentsSeries VII-Securities Operations & Risk Management
12Credit Rating Agency and rating clientsNo specific exam or content developed by NISM.
13Custodians and their clients/FPIsNo specific exam or content developed by NISM.
14Debenture Trustees and issuersNo specific exam or content developed by NISM.
15Designated Depository Participant and their clients/FPIsSeries VI-Depository Operations. May be useful for Clients / FPIs
16KYC Registration Agency and their clients/intermediariesNo specific exam or content developed by NISM.
There is some content in Series III-A Securities Intermediaries Compliance (Non-Fund).
17Merchant Banker and issuersSeries IX-Merchant Banking
18Mutual Funds and Mutual Fund DistributorsSeries V-A Mutual Fund Distributors
19Proxy Advisory and their clientsNo specific exam or content developed by NISM.
Series III-A Securities Intermediaries Compliance (Non-Fund) may be useful.
20Proxy advisors and listed entitiesNo specific exam or content developed by NISM.
Series III-A Securities Intermediaries Compliance (Non-Fund) may be useful.
21Registrars and Share Transfer Agents and their clientsSeries II-A-Registrars and Share Transfer Agents - Corporate; Series II-B: Registrars and Share Transfer Agents-Mutual Fund
22Research Analyst and their clientsSeries-XV-Research Analyst
23Stockbrokers and their Authorised PersonsSeries VII-Securities Operations & Risk Management
Series XVI: NISM-Series-XVI: Commodity Derivatives Certification
24Trading Members and Clearing MembersSeries VII-Securities Operations & Risk Management
Series XVI: NISM-Series-XVI: Commodity Derivatives Certification
25Vault Managers and beneficial ownersNISM has not developed any content /exam for this category of intermediary

In cases where NISM has not developed any content/exam for a particular category of intermediary(ies), entity, the neutrals are advised to take up other NISM recommended courses. In addition, for better understanding of Securities Markets by the conciliators and arbitrators, shall consider undertaking classroom / online training programmes conducted by NISM, if any.

They may also consider the course: Mastering Online Dispute Resolution: Navigating Disputes in the Digital Age with Presolv360, available at: https://trainings.presolv360.com



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